Device Operations User Guide

Who is Ora FacePass?

Ora FacePass focuses on redefining residential and commercial entry security through advanced AI biometrics, intelligent automation, and modern design. Built with a vision to bridge convenience, security, and privacy, Ora FacePass delivers next-generation smart lock solutions powered by on-device 3D facial recognition, palm vein authentication, fingerprint access, video doorbell technology, and intelligent connectivity all in one.

Ora FacePass products are engineered with a strong focus on real-world user experience and safety. Features such as anti-peeking passcode technology, silent duress alerts, motion-triggered facial recognition, built-in HD video doorbells, OTA firmware updates, USB-C emergency charging, and customizable smart automation provide homeowners and property operators with a seamless and intelligent access experience.

Our Core Values - What We Stand For

• Privacy First - Your biometric data is processed on-device and never uploaded. The lock works without a cloud connection. Privacy isn't a setting — it's the default.
• Engineered Reliability - Every component is rated for a decade of daily use. We over-spec batteries, motors, and sensors so the lock outlives the door it sits on.
• Customer Obsessed - Installers, dealers, and homeowners all reach the same engineers who built the product. Real support, not a ticket queue that ages out.
• Affordability with Value - Premium features, made accessible at market-leading prices.
• Future-Ready Technology - Designed to scale with tomorrow’s needs, integrating seamlessly into homes, businesses, and smart ecosystems.
• Continuous Innovation - Always evolving with regular upgrades, AI-driven improvements, and user-inspired features.